+48 725 702 802

House rules

This is a translation for convenience. In case of any discrepancy, the Polish version prevails.

§1 Scope

  1. These rules set out the terms of service and the rules of stay and liability of Guests and of the property called Forest Inn, located at Berest 32, 33-380 Krynica-Zdrój, Poland (hereinafter: Forest Inn, the Property or the House).
  2. Forest Inn consists of one detached house and its garden.
  3. Making a booking or paying a deposit or the full price of the stay at Forest Inn means that the Guest has read and accepts these rules.
  4. The rules are available to Guests at Forest Inn and on the Property's website.

§2 Rental period

  1. The house in Berest is rented by the night.
  2. The rental day starts at 3:00 pm and ends at 11:00 am on the following day.
  3. Guests who would like to extend their stay should let the Property know as early as possible. If the dates are not available, or if the Guest's behaviour is inappropriate or breaches these rules, the Property may decline the request to extend the stay.

§3 Services provided by the Property

  1. At the Guest's special request, in addition to accommodation, the Property may rent all or part of the premises for events such as conferences, training sessions, meetings or family celebrations.
  2. Until the start of the rental period, Forest Inn may store Guests' luggage and other personal belongings free of charge. Forest Inn reserves the right to refuse to store high-value items or large sums of money.
  3. We cannot guarantee full mobile phone coverage. Internet speed is limited to 20 Mb/s.

§4 Rules of stay

  1. The behaviour of Guests and other persons using the Property should not disturb other Guests. The owner of the Property may refuse to continue providing services to anyone who breaches this rule.
  2. Children under 15 must be under the constant supervision of their legal guardians while on the Property.
  3. Legal guardians are financially liable for any damage caused by the acts or omissions of children, including its repair.
  4. For fire safety reasons, Guests may not: smoke, throw cigarette ends or other flammable materials into bins, store flammable, corrosive or foul-smelling materials in the rooms, or use electric heaters, immersion heaters, or electric or gas cookers.
  5. Each breach of the above prohibitions obliges the Guest to pay a penalty of PLN 300.00 per breach.
  6. If the prohibitions described in § 4(4) are breached repeatedly, the above penalty may be charged multiple times.
  7. In exceptional cases the Property may refuse to provide services to a person who persistently and deliberately breaches these rules. In that case the Guests must immediately pay for the services provided so far and for any damage caused, and leave Forest Inn immediately.
  8. Bonfires are allowed only in designated places, with particular care and in compliance with fire safety regulations.
  9. When leaving the house, Guests should switch off all electronic devices and lights, turn off the taps and lock the door.
  10. Dogs, cats and other pets are allowed only by prior arrangement with the Property. The pet's owner is fully liable for any damage caused by the animal, including its repair.
  11. Parties and events are not allowed without the Property's consent.
  12. The Property may charge a refundable security deposit against possible damage. The deposit is collected in cash on arrival and returned on departure.

§5 Liability

  1. Guests are fully financially liable for any damage to the Property, its furnishings, technical and sanitary equipment and other movable items in the house or on the grounds caused by them or their visitors, including damage resulting from careless behaviour or lack of due care.
  2. If the keys are lost, the Guests will cover the cost of replacement keys or of replacing the door lock.
  3. The Property is not liable for theft of or damage to cars or items left in the car park, as the car park is unguarded.

§6 Items left behind

  1. If a Guest leaves something behind, they should let the Property know and provide an address to which the item can be sent at their expense.
  2. If the Guest does not report items left behind, any items found at the Property will be kept for 3 months from the date they were found and then donated to charity.

§7 Quiet hours

Quiet hours are from 10:00 pm to 6:00 am.

§8 Complaints

  1. Please report any comments about the services or the Property by phone at +48 725 702 802 during the first day of your stay.
  2. Leaving the Property early does not entitle the Guest to a refund for the unused part of the stay.